Homek - Privacy policy

Last updated: July 2026

Homek (“we”, “our”, or “us”) is a household coordination app that helps people track chores, rewards, and shared responsibilities in a transparent and fair way. 

We take privacy seriously and collect only the data necessary to operate the app. 

Shared Household Data

Homek is built around shared households (“homes”).

Household data is shared among members of a home and is not owned or controlled by any single user. 

1. Accounts & Sign-In

Homek requires an account to function.

  • Users sign in only via Apple Sign-In or Google Sign-In

  • We do not support email/password accounts

  • We do not allow anonymous or guest usage

From Apple or Google, we receive:

  • An email address (unless Apple’s anonymous relay is used)

  • A unique user identifier

We do not collect or store account passwords.

2. Data We Collect

Account & Identity Data

  • Email address (used for account identification)

  • User ID (used internally to operate the app)

We do not collect real names.

Users may choose a display name, which can be changed at any time.

Profile pictures are not uploaded by users — avatars are selected from a fixed, predefined set.

Household & App Content

We store user-generated content required for Homek to function, including:

  • Chore titles and descriptions

  • Completion timestamps

  • Reward values

  • Ratings or reviews between household members

This data is:

  • Visible only to members of the same household

  • Never public by default

Photos

  • Users may upload photos to document completed chores

  • Photos are associated with a household (“home”) and are considered shared household content

  • Photos are visible only to members of the same household

  • Photos are not public

  • Photos are not used for advertising, tracking, or marketing

  • Photos are retained for a limited period and are automatically deleted after approximately 30 days. After a photo is deleted, Homek may keep related household records such as the chore, completion timestamp, caption, rating, or reward history.

Usage & Diagnostics

We collect limited technical data to improve reliability and performance:

  • App interactions (e.g. feature usage)

  • Crash reports

  • Performance data (e.g. load times)

This data is used strictly for:

  • App functionality

  • Analytics

  • Stability and debugging

Data Storage

  • Homek stores data securely using trusted cloud infrastructure providers, including Google Cloud Platform

  • Data is primarily processed and stored within the European Economic Area (EEA)

  • We use industry-standard security practices to protect user data

  • We may process data outside the EEA where necessary, using appropriate safeguards

3. Payments & Payouts

Homek uses Stripe to process payments and payouts.

  • All payment processing and identity verification (KYC) is handled by Stripe

  • We do not store full payment card numbers or bank details

  • We may store non-sensitive identifiers, such as the last 4 digits of a card, for user reference only

  • Users can cash out real money to bank accounts via Stripe

  • Users who choose gift card redemption have the minimum necessary data (such as email and reward amount) shared with licensed gift card providers to fulfill the redemption

Homek does not have access to full payment credentials.

4. Tracking & Advertising

  • Homek does not perform cross-app tracking

  • We do not use IDFA

  • We do not sell user data

  • We do not share user data with data brokers

5. Children & Families

Homek is designed for households and families.

  • Children may use Homek as a part of a household under parental supervision

  • There is no age verification

  • Access to real money payouts requires Stripe identity verification

Homek does not knowingly collect additional personal data from children beyond what is necessary.

Parents or guardians are responsible for supervising children’s use of Homek.

6. Data Retention & Deletion

Homek is designed around shared households (“homes”) and individual user accounts. Data deletion follows the structure of this system.

Account Deletion

Users can delete their account in the Homek app from the home picker (after leaving any home). Users may also contact us at privacy@homek.app for help with a deletion request.

Before deletion can complete, any in-progress cash-outs or gift card redemptions must finish settling. If something is still processing, the app will explain this and the user can try again later.

After deletion, we delete or anonymize personal identifiers we control, such as email address, display name, avatar/profile details, device tokens, and gift-card delivery email. The user’s Firebase Auth access is removed so they can no longer sign in to that account.

Because Homek is built around shared households, rewards, chores, and financial records, deletion does not remove all household history. We may retain limited records where needed to preserve household history, balances, rewards, payments, fraud prevention, dispute resolution, tax, legal, or security obligations. In retained household records, the user may appear as an anonymized “Deleted user.”

Referral earnings or credits still in the account at deletion are forfeited and can no longer be claimed or cashed out. Signing in again later is treated as a new account.

Leaving a Household

Users may leave a household at any time.

When a user leaves:

  • Their access to the household is removed

  • Their participation becomes inactive within that household

Household Data

Households cannot be manually deleted.

A household becomes inactive when all members have left.

Inactive households:

  • May be retained for a period of time

  • May be deleted or cleaned up over time, including associated content such as photos

Financial Constraints

To protect users and ensure system integrity:

  • Account deletion may be delayed while a cash-out or gift card request is still processing.

  • Users must leave any home before deleting their account (home wallet / household funds are handled through leaving and cash-out flows first).

  • Uncashed referral balances are not required to be withdrawn before deletion; if the account is deleted with referral balances remaining, those balances are forfeited.

For privacy questions or account deletion requests, contact us at: privacy@homek.app