Homek - Terms of use
Last updated: April 2026
Introduction
Homek (“we”, “our”, or “us”) is a household coordination app that helps users organize chores, rewards, and shared responsibilities.
By using Homek, you agree to these Terms of Use.
If you do not agree, you should not use the app.
1. Using Homek
Homek is designed to be used within shared households (“homes”).
Users interact with each other through the platform to:
assign and complete chores
track rewards
manage shared responsibilities
Homek provides tools for coordination but does not control or enforce how users behave within a household.
2. Accounts
Homek requires an account to function.
Users sign in using Apple Sign-In or Google Sign-In.
You are responsible for:
maintaining access to your account
ensuring your account is used appropriately
We may suspend or remove accounts if these Terms are violated.
3. Households (“Homes”)
Users participate in Homek through shared households.
Home creation
Any user may create a home.
Home roles
Each home has a home boss, who has additional control, including:
setting rewards
managing household structure
removing users
Shared environment
Homes are shared systems:
data is visible within the home
actions affect all members
decisions are made at the household level
Homek does not intervene in household decisions.
4. Rewards & Payments
Homek includes a system for tracking rewards and payouts.
Reward system
Chores may have assigned reward values
Household members may rate completed chores
If no rating is submitted within a defined period, a default rating may be applied
Final payouts are calculated automatically based on these inputs
This system is designed to help households manage fairness internally.
Homek does not guarantee outcomes or resolve disputes.
Payments
Users may add funds (“top-ups”) to their household balance
Users may withdraw funds through supported payout methods
Users may also redeem balances as gift cards through licensed third-party providers
Payment processing is handled by third-party providers (e.g. Stripe)
Homek does not store full payment credentials.
Homek complies with applicable anti-money-laundering requirements through its payment partners. Suspicious activity may be reported as required by law.
No refunds
Top-ups are intended for use within Homek and are generally non-refundable.
In exceptional cases (such as technical errors or legal requirements), requests may be reviewed at our discretion.
5. Referral Rewards
Homek may offer referral-based rewards.
Referral rewards:
are generated from actual platform activity (such as household top-ups)
are shared as part of Homek’s revenue model
We aim to maintain a stable and predictable referral system.
However, referral rewards may be adjusted if required due to:
changes in the platform
external constraints (such as regulatory or payment requirements)
maintaining the integrity and sustainability of the system
Referral rewards are not guaranteed as a permanent or fixed source of income.
6. User Responsibilities
Users are responsible for:
how they use Homek
how they interact with others in their household
any agreements made within their home
Homek does not create, enforce, or guarantee agreements between users.
All financial and behavioral arrangements are made at the household level.
7. Children & Families
Homek is designed for use within households, including families.
Children may use Homek as part of a household, under the supervision of a parent or guardian.
Parents or guardians are responsible for:
supervising children’s use of Homek
any financial activity involving children
Minors do not hold direct payout accounts; redemption involving minors is mediated through verified household administrators (the home boss).
Homek does not verify ages and does not assume responsibility for child supervision.
8. Acceptable Use
You agree not to:
use Homek for illegal activities
abuse or exploit the system
attempt to manipulate rewards or payouts unfairly
interfere with the operation of the platform
We may take action, including suspension or removal, if misuse is detected.
9. Suspension & Termination
We may suspend or terminate access to Homek if:
these Terms are violated
misuse or abuse is detected
required for legal or operational reasons
Users may stop using Homek at any time.
10. Service Availability
Homek is provided “as is”.
We do not guarantee:
uninterrupted availability
error-free operation
continuous access to all features
We may modify, suspend, or discontinue parts of the service at any time.
11. Limitation of Liability
To the maximum extent permitted by law, Homek is not liable for:
disputes between users
household decisions
missed or disputed payouts
loss of expected rewards
indirect or consequential damages
Homek acts as a coordination tool and is not responsible for outcomes within households.
12. Changes to the Service
We may update or modify:
features
reward systems
payment structures
from time to time.
We aim to make changes responsibly and in a way that maintains the integrity of the platform.
13. Contact
If you have any questions about these Terms, you can contact us at: